Birth of Callback/Kallback

Kallback is the original call re-origination service

Kallback is the original call re-origination service, providing a worldwide clientele of international businesses and individuals with low-cost international and domestic telephone, fax, and data-transmission services. Introduced in January 1993 by parent company International Telcom Ltd. (ITL), Kallback has since become the leading international discount telephone service, spawning a swarm of imitators striving to equal its high-quality services and low international rates.

Disturbed that telephone charges in his London hotel room added up to more than the room itself, ITL founder and CEO Joel Eisenberg realized that hordes of business travelers like himself must be frustrated by exorbitant and virtually inescapable international telephone rates. In response, the wily Mr. Eisenberg and his team of software developers engineered the necessary programs to allow a computer to re-originate foreign calls from the U.S. Thus, Kallback and an entire industry were born.

Kallback uses the fiber-optic networks of AT&T and other major international carriers through the established ITL network of strategically-placed digital switches to ensure clarity and reliability worldwide. In only four years, the company has grown to serve more than 90,000 customers in 225 countries and continues to grow at nearly 10% a month.

Kallback attracts customers by offering low international rates and retains them by providing a level of customer service that few companies endeavor to achieve. Kallback staffs a 24-hour customer service department with agents fluent in more than eight languages. The company has received praise from media around the world, including the BBC, CNN, The International Herard Tribune, The New York Times, The Financial Times, The Wall Street Journal, and The Economist.

The Kallback procedure is simple. Each user receives a personal trigger number. The user dials the number, lets it ring once, and hangs up. Within seconds, the Kallback computer returns the call, providing a U.S. phone line. Calls are then dialed normally to anywhere in the world. Corporations and high-volume international callers are able to automate the callback procedure with a KallNet System, allowing the benefits of low Kallback rates and quality services without inconvenient dialing procedures.

Kallback service allows callers to avoid the costly surcharges attached to international calls

The savings are significant. Not only does Kallback offer refuge from the rates of most local networks, but the service allows callers to avoid the costly surcharges attached to international calls by most hotels, payphones, and calling card services.

Kallback offers a wide range of customized telephone and data-transmission services with a variety of options including multi-user systems and PBX adaptations (KallNet), calling centers (Kall Kiosk), debit cards, specialized services for computer and fax users, voice-mail features, private lines, fully-detailed itemized billing statements, and additional features that would be otherwise unavailable in many parts of the world.

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